Health Case Manager

2 months ago

Oakville, Ontario, Canada CB Canada Full time
About the Role

We are seeking a highly skilled Health Case Manager to join our team at AmerisourceBergen. As a Health Case Manager, you will play a critical role in supporting patients and healthcare professionals through various therapeutic areas.

Key Responsibilities
  • Manage assigned projects and cases, adhering to general HealthForward Inc. processes.
  • Provide telephone support, implementing call-centre programs that focus on medical information, disease management, compliance programs, and more.
  • Administer and adhere to case-management protocols, including clinical monitoring, data collection, patient follow-up, and liaison with primary healthcare providers.
  • Document each activity in program-specific databases as required.
  • Participate in ongoing refresher training and specialized training courses for specific products or programs.
  • Support and collaborate with other staff in the development and implementation of disease management programs.
Requirements
  • Bachelor's degree or registered nurse (RN) diploma, or registered practical nurse (RPN) diploma, with five to seven years of nursing experience preferred.
  • Bilingualism (French and English) strongly preferred.
  • Strong patient focus, professional, courteous, efficient telephone manner, and ability to multi-task.
  • Must be detailed-oriented and organized, with the ability to work under pressure.
  • Working knowledge of Word, Excel, and Access.
What We Offer

AmerisourceBergen offers competitive total rewards compensation, including comprehensive benefit programs that meet the various needs across our associate population.

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.

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