Health Case Manager

3 weeks ago

Oakville, Ontario, Canada CB Canada Full time
Job Title: Health Case Manager

We are seeking a highly skilled and compassionate Health Case Manager to join our team at AmerisourceBergen. As a Health Case Manager, you will play a critical role in providing patient-centered care and support to individuals with complex health needs.

Key Responsibilities:
  • Manage assigned projects and cases, ensuring timely and effective resolution of patient needs.
  • Provide telephone support to patients and healthcare professionals, offering medical information, disease management, and compliance programs.
  • Administer and adhere to case-management protocols, including clinical monitoring, data collection, and patient follow-up.
  • Collaborate with primary healthcare providers to ensure seamless care coordination.
  • Document all activities in program-specific databases and participate in ongoing training and professional development.
Requirements:
  • Bachelor's degree or registered nurse (RN) diploma, with five to seven years of nursing experience preferred.
  • Bilingualism (French and English) strongly preferred.
  • Strong patient focus, professional telephone manner, and ability to multi-task.
  • Must be detail-oriented, organized, and able to work under pressure.
  • Working knowledge of Microsoft Office applications, including Word, Excel, and Access.
What We Offer:

AmerisourceBergen is committed to providing a comprehensive benefits package, including competitive total rewards compensation, to support the well-being of our associates. We offer a balanced approach to benefits, with many programs available through company contributions and others available through associate contributions.

Equal Employment Opportunity:

AmerisourceBergen is an equal employment opportunity employer, committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.

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