Health Case Manager

2 months ago

Oakville, Ontario, Canada CB Canada Full time
About the Role

We are seeking a highly skilled Health Case Manager to join our team at CB Canada. As a Health Case Manager, you will play a critical role in managing patient cases and providing support to healthcare professionals.

Key Responsibilities
  • Manage assigned patient cases and provide support to healthcare professionals
  • Implement and adhere to established health management protocols
  • Provide telephone support to patients and healthcare professionals
  • Administer and adhere to case-management protocols, including clinical monitoring, data collection, and patient follow-up
  • Document all activities in program-specific databases
  • Participate in ongoing training and professional development
  • Collaborate with other staff to develop and implement disease management programs
Requirements
  • Bachelor's degree or registered nurse (RN) diploma, or registered practical nurse (RPN) diploma
  • 5-7 years of nursing experience preferred
  • Bilingualism (French and English) strongly preferred
  • Strong patient focus, professional telephone manner, and ability to multi-task
  • Working knowledge of Word, Excel, and Access
  • Experience in customer service is an asset
What We Offer

We offer a competitive total rewards compensation package, including comprehensive benefits and opportunities for professional growth and development.

Equal Employment Opportunity

CB Canada is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.

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