Full Time Outreach Case Worker
1 week ago
The Salvation Army is seeking a skilled and compassionate Outreach Caseworker to join our team. As a key member of our social services team, you will provide critical support and supervision to clients, ensuring their safety and well-being.
Key Responsibilities- Monitor and maintain a safe and secure environment for clients, conducting regular status checks and room searches as required.
- Develop and implement effective case management plans, assisting clients in setting and achieving goals, and preparing discharge plans.
- Maintain accurate and up-to-date documentation, including incident logs and reports, and ensure compliance with funding contract policies and procedures.
- Provide backup support to front-line staff and participate in case conferences with the case management team.
- Respond to urgent client needs, attend appointments, and facilitate resident programming as required.
- Collect and record case management statistics, prepare reports, and review weekly update reports for the Region of Halton.
- Conduct intake and discharge procedures, monitor behavior, and provide emotional support and advocacy as needed.
- Distribute funds to residents in accordance with established guidelines and engage in inter-personal relationships that promote dignity and respect.
- Perform scheduled check-ins, escort residents, and monitor behavior in the community.
- Liaise with police, funders, court personnel, community agencies, families, and other staff members.
- Provide orientation to new staff, volunteers, and students, and conduct tours of the building as requested.
- Develop an understanding of The Salvation Army's mission and its implications for position responsibilities.
- Maintain confidentiality as required and participate in regular supervision and performance review processes.
- Attend seminars and training sessions as requested by management and represent the organization in a professional and engaging manner.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's Health and Safety policies and procedures.
- Participate in ongoing professional development and training, and adhere to standards consistent with The Salvation Army's values and philosophy.
This is a permanent full-time position with 40 hours per week. Flexibility in scheduling is required, and the work schedule may vary according to responsibility. Applicable shifts include a 1⁄2 hour paid meal break.
May work with potentially aggressive clients.
Qualifications and Education Requirements- Completion of more than two years of community college.
- Post-secondary education or equivalent with a background in social work, i.e., social services or human services diploma preferred.
- Certified in First Aid/CPR and Non-Violent Crisis Intervention.
- Valid Ontario driver's license, personal vehicle required, and insurance, current copy of driver's abstract satisfactory to The Salvation Army.
- A minimum of one year of prior related experience, including front-line casework experience in a social services environment.
- Knowledge of issues facing persons experiencing housing crisis.
- Knowledge and sound understanding of the Mental Health and Addictions support systems available to individuals in the region of Halton.
- Knowledge of various social issues pertaining to homelessness and its impact on the families served.
- Solid background in working with people from diverse backgrounds and assisting others to solve problems.
- Strong oral and written communication skills.
- Self-motivated and disciplined.
- Good interpersonal skills.
- Ability to work independently as well as part of a team.
- Strong networking ability to develop healthy partnerships with new and existing groups and organizations within the region of Halton.
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