Culturally Sensitive Support Specialist

7 days ago

Victoria, British Columbia, Canada Pacifica Housing Full time

Company Overview:

Pacifica Housing is a leading provider of safe and affordable homes, dedicated to meeting the housing and support needs of our community. With a commitment to building a diverse team, we strive to create a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

About the Role:

We are seeking an experienced Culturally Sensitive Support Specialist to provide comprehensive case management services for Indigenous clients & residents who require temporary and on-going support. As a key member of our team, you will work collaboratively with Resident Services, Community Services, and other agencies to support identified individuals and families, address ongoing challenges, assess family safety, and maintain/access housing.

Job Description:

  • Case Management: Assess individuals and families identified by Resident Services or Community Services, to provide culturally appropriate supports and referrals to other community agencies where necessary.
  • Collaboration: Work collaboratively with Resident Services and the Associate Director of Resident Services to address issues negatively impacting tenancies; with Outreach staff and the Manager of Community Services to support efforts to house clients living rough and in shelters.
  • Advocacy: Establish and manage successful relationships to advocate on behalf of clients' to support access to appropriate housing and long-term housing stability.
  • Record Keeping: Maintain case files and perform a variety of other functions to support the successful delivery of Support Services Programming.

Requirements:

  • Education: Diploma in Social Work or Psychology, OR Counselling, Mental Health or Addictions Worker qualifications or other related social services field from college or university.
  • Experience: Minimum of one (1) years recent related experience.
  • KSA's: Previous experience working with the urban Indigenous population; strong knowledge of Indigenous culture and traditions; demonstrated ability to work with individuals who have multiple barriers to stable housing; and proficiency in MS Office programs including Word, Outlook, and Excel.

Compensation:

The estimated salary for this role is $27.39-$29.69/hour, based on industry standards and comparable positions in Vancouver, BC.

Benefits:

  • A mission-driven and meaningful working environment.
  • Competitive salary from a Certified Living Wage Employer.
  • Minimum six (6) percent vacation accrual rate for all regular employees.
  • Excellent benefits package for regular employees (includes extended health and dental, life insurance, and more).
  • Competitive BCGEU Pension Plan.
  • Employee assistance program.
  • Wellness time.
  • Career development and internal advancement opportunities.
  • Rigorous training opportunities.

Preferred Qualifications:

  • Lived Indigenous experience.

Note:

An equivalent combination of education and experience may be considered. Pacifica Housing celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, and diversability.

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