Hospitality Operations Manager

6 days ago


Dawson Creek, Canada Ramada By Wyndham Dawson Creek Full time
Job Title: Hospitality Operations Manager

At Ramada By Wyndham Dawson Creek, we are seeking an experienced Hospitality Operations Manager to join our team. This role is responsible for overseeing the daily operations of our hotel, ensuring that our guests receive exceptional service and that our facilities are well-maintained.

Key Responsibilities:
  • To develop and implement policies and procedures for efficient hotel operations.
  • To supervise and train staff members to ensure they have the necessary skills and knowledge to provide excellent customer service.
  • To conduct performance reviews and provide feedback to staff to help them improve their performance.
  • To negotiate with suppliers to obtain the best possible deals on materials and services.
  • To handle customer complaints and concerns in a professional and courteous manner.
  • To develop and implement business plans to increase revenue and improve efficiency.

Requirements:
  • A minimum of 2 years of experience in a hospitality management role.
  • Excellent communication and leadership skills.
  • Ability to work well under pressure and make decisions quickly.

About Us:
Ramada By Wyndham Dawson Creek is a leading hospitality company that prides itself on providing exceptional service to our guests. We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees.

Salary: $30.77/hour

How to Apply: If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.

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