Strategic Initiatives Director

2 weeks ago

Toronto, Ontario, Canada Scotiabank Full time
About the Role

This is a senior leadership position that requires a seasoned professional with a strong background in fraud management and strategic planning. As a key member of the Scotiabank team, you will be responsible for driving the development and implementation of the Global Fraud Management's strategic plan.

Key Responsibilities
  • Strategic Planning: Work with the fraud leadership team to design, develop, and refine the strategic plan for Global Fraud Management, ensuring alignment with Scotiabank's overall business objectives.
  • Performance Metrics: Collaborate with the leadership team to identify, develop, and refine performance measures and key performance metrics that support the strategic management process.
  • Centre of Excellence: Establish and maintain a centre of excellence for fraud management, operating impartially across GFM business teams to connect initiatives and identify optimization opportunities.
  • Research and Insights: Leverage research and insights to identify emerging trends and opportunities for innovation and change, monitoring industry and competitive landscapes to identify potential threats and risks.
  • Employee Engagement: Gather, analyze, and present GFM employee engagement metrics to drive the delivery of targeted initiatives.
  • Strategic Presentations: Develop and deliver strategic presentations and communications that provide insight into goals, strategy, programs, processes, and vision of executive leadership.
  • Stakeholder Relationships: Build and maintain strong relationships with key stakeholders to become a trusted advisor and strategic partner in the identification and execution of transformational and/or continuous improvement initiatives.
  • Compliance and Risk: Ensure all activities are conducted in accordance with Scotiabank's values and Code of Conduct, and are in compliance with governing regulations and internal policies, procedures, and standards.
Requirements
  • Leadership Experience: 10+ years of experience in a leadership capacity within payments or a financial services organization.
  • Fraud Management: Demonstrated in-depth knowledge of fraud management, including operations, threat-intelligence/management, customer identity and access management (CIAM), and cyber security functions.
  • Communication and Problem-Solving: Strong communication and problem-solving skills, with a big picture focus, creative mindset, and ability to interact with leadership, management, employees, and stakeholders.
  • Consulting Experience: Consulting experience with a focus on strategy and performance management.
  • Strategic Planning: Proven track record of successfully leading strategic planning initiatives and driving organizational growth.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions.
  • Project Management: Sound strategic planning and project management skills, including change management, capable of handling multiple initiatives concurrently.
  • Leadership and Team Management: Exceptional leadership and team management abilities, with a focus on fostering a high-performance culture.
  • Interpersonal Skills: Excellent interpersonal skills, able to establish and maintain relationships with internal and external key stakeholders.
What We Offer
  • Professional Development: A rewarding career path with diverse opportunities for professional development.
  • Business Impact: Lead strategic projects with a significant impact on business line growth.
  • Collaborative Culture: A culture that promotes teamwork and cross-functional collaboration to achieve business goals.
  • Competitive Compensation: A competitive compensation and benefits package.
  • Community Involvement: An organization committed to making a difference in our communities – for you and our customers.

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