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New Student Experience Coordinator

2 months ago


Waterloo, Ontario, Canada University of Waterloo Full time
Job Description

At the University of Waterloo, we are seeking a highly skilled New Student Experience Coordinator to join our team. As a key member of our Student Services Office, you will play a critical role in supporting the successful transition of new graduate students into our university community.

About the Role

This is a full-time, permanent position with an estimated salary of $60,000 - $80,000 per annum, commensurate with experience and qualifications. The ideal candidate will have a strong background in post-secondary student services, with experience working with graduate students and staff. You will be responsible for designing, implementing, and maintaining integrated programs to support the transition of new graduate students, including day-to-day operations, decision-making, and program leadership.

Key Responsibilities
  • Develop, coordinate, and maintain targeted programs and initiatives designed to ensure the successful transition of new graduate students via virtual, in-person, or hybrid offerings;
  • Apply research, wise practices, and knowledge of student trends to develop and execute specialized programming for priority graduate student populations;
  • Work closely with campus partners to ensure students are provided with necessary support, resources, and information pertinent to their University of Waterloo experience;
  • Maintain positive working relationships with SSO colleagues, particularly the NST and ISE teams, and collaborate on strategies that will support the successful transition of new graduate students and contribute to an overall positive graduate student experience across multiple portfolios within the SSO;
Qualifications
  • University degree required; Master's degree or equivalent experience in a related field (e.g., Leadership, Higher Education, Student Services) strongly preferred;
  • Demonstrated experience working in post-secondary student services with student, staff, and faculty;
  • Experience working with a student association/student government considered an asset;
  • Program/project development and management experience is an asset;
  • Demonstrated experience working with graduate students is preferred;
  • Volunteer management and student staff supervision experience – particularly in a student leadership capacity an asset;
  • A record of and commitment to participating in ongoing learning and engagement in the areas of equity, diversity, inclusion, anti-racism, and accessibility;
What We Offer

We offer a dynamic work environment, competitive salary, and excellent benefits package. If you are passionate about supporting the success of our students and have the skills and experience to excel in this role, please submit your application.