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Front Desk Team Member

2 months ago

Toronto, Ontario, Canada Clublink Full time

Clublink is a dynamic and fast-paced organization seeking a highly organized and detail-oriented Front Desk Team Member to join our team.

This is a full-time seasonal position with the possibility of extension based on business needs.

Job Summary

The successful candidate will provide exceptional customer service, maintain accurate records, and work effectively in a team environment.

Responsibilities
  • Register arriving guests and assign rooms efficiently;
  • Process group arrivals and departures smoothly;
  • Take, cancel, and change room reservations as needed;
  • Provide detailed information about hotel facilities and services to guests;
  • Maintain an inventory of vacancies, reservations, and room assignments accurately;
  • Follow emergency and safety procedures at all times;
  • Clerical duties include faxing, filing, photocopying, and answering phones;
  • Assist guests with special needs and deliver wake-up calls upon request;
  • Work collaboratively as part of a dedicated front desk team.
Requirements
  • Secondary (high) school graduation certificate is required;
  • Experience working in a hotel or similar environment is an asset;
  • Prior experience with multi-line switchboard systems, computerized bookkeeping systems, and central reservation systems is beneficial;
  • Excellent communication, interpersonal, and organizational skills are essential;
  • Ability to work under pressure and meet deadlines consistently;
  • A valid driver's license and clean driving record may be required for some locations.
What We Offer
  • On-site housing options are available for employees;
  • We encourage diversity and apply hiring policies that discourage age discrimination;
  • We also support newcomers and refugees by not requiring Canadian work experience;
  • Our commitment to equality means we do not discriminate against visible minorities.

The estimated salary for this role is between $40,000 and $60,000 per year, depending on location and experience. If you are a motivated individual who excels in a fast-paced environment, please submit your application for this exciting opportunity to join Clublink's front desk team.