Business Development Manager

7 days ago

Toronto, Ontario, Canada Rogers Communications Full time
About Rogers Communications

Rogers Communications is Canada's market leader in wireless services, providing a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are committed to innovation and excellence in delivering cutting-edge technology and exceptional customer experiences.

Job Summary

We are seeking an experienced Business Development Manager - Wireless Account Coordinator to join our team. As a key member of our sales team, you will be responsible for providing account management and sales coordination, working closely with Dealer channel stakeholders to achieve sales targets and KPIs.

Responsibilities
  • Manage an assigned list of new and prospective accounts, building relationships with key account contacts and Rogers For Business account executives.
  • Develop and implement sales strategies to achieve targeted market share and revenue within the territory.
  • Train and coach Dealer's Associates on Systems, Tools, Promotions, and Plans, highlighting key differentiators to increase and/or maintain the Rogers Suite of Products for new and existing customers.
  • Timely customer issue resolution and response to Dealer's escalations/inquiries.
  • Analyze sales reports and territory sales breakdown by market/banner.
  • Gather and provide feedback on market insights and competitive intelligence.
  • Ensure Rogers products are properly represented.
  • Monitor inventory levels and report issues and recommendations to Management.
Requirements
  • Post-secondary education in a business-related discipline with between 3 and 5 years' experience in the Telecommunications Industry.
  • Demonstrated technical competence with MS Office - Word, PowerPoint, Excel, Outlook, and other systems and office automation equipment.
  • Excellent analytical, problem-solving, planning, and organizational skills.
  • Solid interpersonal, communication, and relationship-building skills.
  • Ability to work independently and as a team member.
  • Territory management experience is preferred.
  • Ability to work effectively under pressure in a fast-paced environment.
  • Willingness to work flexible hours to meet changing deadlines.
  • Must have own vehicle, drivers license, and clean drivers abstract.
What We Offer
  • Estimated Salary: $85,000 - $110,000 per year, depending on experience.
  • Competitive health and dental benefits, pension plan, RRSP, TFSA, and stock matching programs.
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
  • Paid time off for volunteering.
  • Company matching contributions to charities you support.
  • Growth & Development Opportunities: Self-driven career development programs (e.g., MyPath program), Rogers First: priority in applying to internal roles of interest.
  • Wellness Programs: Homewood employee & family assistance program, cognitive behavioral therapy (CBT) & virtual therapy sessions, low or no-cost fitness membership with access to virtual classes.

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