Call Center Operations Manager
5 days ago
We are seeking a highly skilled and experienced Call Center Operations Manager to join our team at Vivreau Canada Inc. As a key member of our organization, you will be responsible for leading our call center operations and ensuring that our customers receive exceptional service.
Key Responsibilities- Hire, Train, and Develop Staff: Lead the recruitment, training, and development of our call center team members to ensure they have the skills and knowledge required to provide excellent customer service.
- Plan and Direct Research: Conduct research to identify areas for improvement in our call center operations and develop strategies to address these areas.
- Direct and Advise Staff: Provide guidance and support to our call center team members to help them develop and implement service quality assessment strategies.
- Plan, Develop, and Organize Policies and Procedures: Collaborate with our management team to develop and implement policies and procedures that align with our company's goals and objectives.
- Represent the Company: Serve as a representative of Vivreau Canada Inc. in various economic and social organizations to promote our brand and build relationships.
- Provide Customer Service: Ensure that our customers receive exceptional service and support through our call center operations.
- Assign, Coordinate, and Review Projects and Programs: Oversee the development and implementation of projects and programs that align with our company's goals and objectives.
- Attention to Detail: Maintain a high level of attention to detail to ensure that our customers receive accurate and timely information.
- Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and high expectations.
- Work Under Pressure: Manage stress and pressure in a high-stress environment.
- 3-5 Years of Experience: Have a minimum of 3-5 years of experience in a call center or customer service role.
- Education: Possess a Bachelor's degree or equivalent experience.
- Dental Plan: Enjoy a comprehensive dental plan to support your oral health.
- Disability Benefits: Receive disability benefits to support you in times of need.
- Health Care Plan: Enjoy a comprehensive health care plan to support your overall well-being.
- Vision Care Benefits: Receive vision care benefits to support your eye health.
- Permanent Employment: Enjoy permanent employment with Vivreau Canada Inc.
- Language of Work: Work in English.
- Hours of Work: Work 40 hours per week.
-
Call Center Director
1 week ago
Vancouver, British Columbia, Canada Vivreau Canada Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Call Center Director to join our team at Vivreau Canada Inc. As a key member of our management team, you will be responsible for leading and managing our call center operations to ensure exceptional customer service and high-quality results.Key ResponsibilitiesHire, Train, and Develop Staff: Lead...
-
Call Center Director
1 week ago
Vancouver, British Columbia, Canada Vivreau Canada Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Call Center Director to join our team at Vivreau Canada Inc. As a key member of our management team, you will be responsible for leading and managing our call center operations to ensure exceptional customer service and high-quality results.Key ResponsibilitiesHire, Train, and Develop Staff: Lead...
-
Call Center Sales Manager
1 week ago
Vancouver, British Columbia, Canada Spring Financial Inc. Full timeAbout Us:At Spring Financial Inc., we're a leading fintech company dedicated to simplifying lending processes for Canadians. With over 10 years of experience, we've become the largest fintech loan originator in the country, serving millions of customers with a wide range of financial solutions. Our mission is to provide accessible and user-friendly financial...
-
Call Center Sales Manager
1 week ago
Vancouver, British Columbia, Canada Spring Financial Inc. Full timeAbout Us:At Spring Financial Inc., we're a leading fintech company dedicated to simplifying lending processes for Canadians. With over 10 years of experience, we've become the largest fintech loan originator in the country, serving millions of customers with a wide range of financial solutions. Our mission is to provide accessible and user-friendly financial...
-
Beauty Center Operations Manager
2 weeks ago
Vancouver, British Columbia, Canada Afrina Beauty Center Full timeAbout the RoleWe are seeking a highly skilled and experienced Salon Supervisor to join our team at Afrina Beauty Center. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our salon, ensuring that our high standards of quality and customer service are consistently met.Key ResponsibilitiesScheduling and...
-
Manager of Center Operations
4 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeManager, Regional Center Services BC Cancer Vancouver, BC The Manager, Regional Center Services plays a pivotal role in overseeing the effective management and coordination of services across the center. Reporting to the Senior Director of Regional Clinical Operations, this position is essential for ensuring operational excellence in areas such as...
-
Vancouver, British Columbia, Canada Company of Cars Full timeAutomotive Call Center Operator and Appointment Coordinator Job Title: Automotive Call Center Operator and Appointment Coordinator Company: [Company Name] We are seeking a highly motivated and customer-focused individual to join our team as an Automotive Call Center Operator and Appointment Coordinator. This role is a key part of our Vehicle Acquisition...
-
Laser Center Manager
2 days ago
Vancouver, British Columbia, Canada GANGNAM REJUVENATION LASER CENTER LTD. Full timeAbout the RoleWe are seeking a highly skilled and experienced Esthetic Services Manager to join our team at Gangnam Rejuvenation Laser Center Ltd.Key ResponsibilitiesDevelop and implement policies and procedures for staff to ensure exceptional customer service and efficient operations.Plan and control budgets and inventory to optimize resources and minimize...
-
Laser Center Manager
2 days ago
Vancouver, British Columbia, Canada GANGNAM REJUVENATION LASER CENTER LTD. Full timeAbout the RoleWe are seeking a highly skilled and experienced Esthetic Services Manager to join our team at Gangnam Rejuvenation Laser Center Ltd.Key ResponsibilitiesDevelop and implement policies and procedures for staff to ensure exceptional customer service and efficient operations.Plan and control budgets and inventory to optimize resources and minimize...
-
Center Services Management Lead
4 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeManager, Regional Center Services PHSA The Manager, Regional Center Services plays a pivotal role in overseeing the comprehensive management and coordination of services across the center. Reporting to the Senior Director of Regional Clinical Operations, this position ensures the effective handling of facility-related matters, the execution of...
-
Vancouver, British Columbia, Canada Company of Cars Full timeJob SummaryWe are seeking a highly motivated and customer-focused Automotive Call Center Representative and Vehicle Acquisition Coordinator to join our team at the Company of Cars. The successful candidate will be responsible for handling inbound and outbound calls, scheduling appointments for vehicle acquisitions, and providing exceptional customer...
-
Vancouver, British Columbia, Canada Company of Cars Full timeJob SummaryWe are seeking a highly motivated and customer-focused Automotive Call Center Representative and Vehicle Acquisition Coordinator to join our team at the Company of Cars. The successful candidate will be responsible for handling inbound and outbound calls, scheduling appointments for vehicle acquisitions, and providing exceptional customer...
-
Vancouver, British Columbia, Canada Company of Cars Full timeJob SummaryWe are seeking a highly motivated and customer-focused Automotive Call Center Representative and Vehicle Acquisition Coordinator to join our team at the Company of Cars. The successful candidate will be responsible for handling inbound and outbound calls, scheduling appointments for vehicle acquisitions, and providing exceptional customer...
-
Regional Center Services Manager
1 week ago
Vancouver, British Columbia, Canada PHSA Full timeJob SummaryThe Regional Center Services Manager is responsible for the effective and efficient management and coordination of center-wide services, including facilities-related issues, operational initiatives, infection control processes, volunteer services, and emergency preparedness plans.Key ResponsibilitiesProvide center leadership through consultation...
-
Regional Center Services Manager
1 week ago
Vancouver, British Columbia, Canada PHSA Full timeJob SummaryThe Regional Center Services Manager is responsible for the effective and efficient management and coordination of center-wide services, including facilities-related issues, operational initiatives, infection control processes, volunteer services, and emergency preparedness plans.Key ResponsibilitiesProvide center leadership through consultation...
-
Regional Center Services Manager
5 days ago
Vancouver, British Columbia, Canada PHSA Full timeJob SummaryThe Regional Center Services Manager is responsible for the effective and efficient management and coordination of center-wide services, including facilities-related issues, operational initiatives, infection control processes, volunteer services, and emergency preparedness plans. This role provides leadership and promotes the philosophy and goals...
-
Regional Center Services Manager
4 days ago
Vancouver, British Columbia, Canada PHSA Full timeJob SummaryThe Regional Center Services Manager is responsible for the effective and efficient management and coordination of center-wide services, including facilities-related issues, operational initiatives, infection control processes, volunteer services, and emergency preparedness plans. This role provides leadership and promotes the philosophy and goals...
-
Learning Center Operations Manager
2 weeks ago
Vancouver, British Columbia, Canada Sylvan Learning Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Tutoring Coordinator to join our team at Sylvan Learning. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our learning centers.Key ResponsibilitiesAdministrative SupportImplement new administrative procedures to improve...
-
Waste Management Center Operations Manager
5 days ago
Vancouver, British Columbia, Canada Waste Technical Advisory Group Full time**Job Summary**The Waste Technical Advisory Group is seeking a highly skilled and experienced Waste Management Center Operations Manager to oversee the day-to-day operations of our recycling and waste center. As a key member of our team, you will be responsible for ensuring the smooth operation of the facility, managing staff, and maintaining compliance with...
-
Waste Management Center Operations Manager
5 days ago
Vancouver, British Columbia, Canada Waste Technical Advisory Group Full time**Job Summary**The Waste Technical Advisory Group is seeking a highly skilled and experienced Waste Management Center Operations Manager to oversee the day-to-day operations of our recycling and waste center. As a key member of our team, you will be responsible for ensuring the smooth operation of the facility, managing staff, and maintaining compliance with...
