Spa Operations Manager
5 days ago
We are a dynamic and growing company in the spa industry, seeking a highly skilled and experienced Spa Supervisor to join our team.
Job SummaryThe Spa Supervisor will be responsible for overseeing the day-to-day operations of our spa, ensuring that all services are delivered to the highest standard and that our clients receive exceptional service.
Key Responsibilities- Scheduling and Operations
- Coordinate and schedule spa services and treatments
- Manage spa inventory and supplies
- Staff Management
- Supervise and train spa staff in job duties, safety procedures, and company policies
- Conduct performance evaluations and provide feedback to staff
- Client Service
- Ensure that all clients receive exceptional service and are satisfied with their spa experience
- Respond to client complaints and concerns in a professional and timely manner
- Quality Control
- Monitor and maintain high standards of quality and cleanliness in the spa
- Identify areas for improvement and implement changes as needed
- Education
- Secondary (high) school graduation certificate
- Experience
- 1 year to less than 2 years of experience in a spa or related industry
- Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of spa operations and management principles
- Competitive Salary
- Opportunities for Professional Growth and Development
- A Dynamic and Supportive Work Environment
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Spa Operations Manager
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