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    3 weeks ago

    Toronto, Ontario, Canada Hermosa Med Spa Full time

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    1 week ago

    Toronto, Ontario, Canada Hermosa Med Spa Full time

    Job Summary: We are seeking a highly skilled Spa Manager to join our team at Hermosa Med Spa. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our spa, ensuring exceptional client satisfaction and driving business growth.Key Responsibilities:Establish and implement policies and procedures for staff...

Spa Manager

2 months ago

Toronto, Ontario, Canada Hermosa Med Spa Full time
About the Role

We are seeking a highly skilled Spa Manager to join our team at Hermosa Med Spa. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our spa, ensuring that our high standards of customer service and quality are consistently met.

Key Responsibilities
  • Leadership and Management
    • Develop and implement policies and procedures to ensure efficient and effective operations
    • Recruit, train, and supervise a team of spa staff to ensure excellent customer service and quality treatments
  • Business Development
    • Plan and control budgets and inventory to ensure optimal profitability
    • Develop and implement marketing strategies to increase customer engagement and loyalty
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner
    • Ensure that all customer interactions are handled in a timely and efficient manner
  • Supervision
    • Supervise a team of 3-4 spa staff
  • Personal Qualities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • High level of organization and attention to detail
    • Ability to work independently and as part of a team
    Requirements
    • College/CEGEP education
    • 2-3 years of experience in a spa management role
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • High level of organization and attention to detail
    • Ability to work independently and as part of a team
    What We Offer
    • A competitive salary and benefits package
    • Opportunities for professional growth and development
    • A dynamic and supportive work environment