Contact Center Representative

5 days ago


PointeClaire, Quebec, Canada Lebeau Vitres d'autos Full time

We are seeking a Contact Center Representative to join our team at Lebeau Vitres d'autos. As a Contact Center Representative, you will be responsible for providing exceptional customer service through phone, email, and in-person interactions.

Your role involves working closely with customers to understand their needs and preferences, providing tailored solutions to exceed their expectations, and collaborating with internal teams to resolve customer complaints and issues.

We believe that our customers are at the heart of everything we do. As a Contact Center Representative, you will have the opportunity to make a real difference in people's lives, one interaction at a time.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, and in-person interactions
  • Assess customer needs and develop personalized solutions to meet their requirements
  • Work collaboratively with internal teams to resolve customer complaints and issues
  • Stay up-to-date with company policies, procedures, and product knowledge to provide accurate information to customers
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive compensation package
  • The chance to make a real difference in people's lives

If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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