Inside Sales Technical Representative

5 months ago


PointeClaire, Canada GCM Consultants Full time

**Inside Sales Technical Representative
- Client in manufacturing industry Pointe-Claire**

**Position Summary**

Acts as liaison between the Company and the customer and/or sales representative concerning quotes, orders and other inquiries. Investigates and offers solutions to customer challenges.

**Essential Duties and Responsibilities** **include the following**:

- Through the JD Edwards software system, process inquiries, orders, and requests received from domestic and international customers by telephone, fax, mail or company employee.
- Ability to understand technical drawings, equipment and systems in order to help define the customers' needs and provide accurate information and quotations as needed.
- Utilize the company's CRM (Salesforce) to enter in cases, liaise with engineering/supply chain and other departments as needed to be able to turn around quotations and proposals.
- First line response to customer requests for parts or unit availability, price quotations, delivery dates, and tracking of orders.
- Accurately update, maintain and modify accounts in the ERP database from information received, according to department procedures.
- Collect information needed for credit such as Letters of Reference and Bank References; provide information to accounting for approval of establishing credit limits.
- Follow up proactively on all quotations within the set timeframe.
- Maintain, thorough knowledge of company products, customer requirements, and company procedures as well as practices relating to pricing, accounting terms and conditions, and shop practices.
- Handle customer contacts in such a manner that there is continuous customer confidence in the Company, its products, its personnel, and its policies.
- Other duties may be assigned.

**Education**:
Bachelor’s degree (engineering preferred) or equivalent 3‑year technical degree (DEC) and a minimum of 1‑3 year(s) of related customer service experience and/or training; or equivalent combination of education and experience with an emphasis in customer service/technical sales.

**Language Skills**:
English (Written and Spoken) - required, French, a plus

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Other skills and abilities:

- Strong PC skills including Microsoft Office.
- Experience with CRM and ERP systems a strong benefit (Salesforce and JD Edwards).
- Proven experience in a related field.
- Ability to read and interpret engineering drawings is a plus.
- Must possess a valid driver's license in good standing.

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



  • Pointe-Claire, Canada Vortex Aquatic Structures International Full time

    Pointe-Claire, QC, Canada Founded in 1995 in Montreal. Vortex pioneered the splashpad and revolutionized the way children and families play in urban spaces, waterparks, and resorts worldwide. Our innovative approach to water attractions has since helped communities, businesses and families grow. We are proud to have created 8000 custom installations...


  • Pointe-Claire, Canada TerraSource Global Full time

    **Position Summary** Acts as liaison between the Company and the customer and/or sales representative concerning quotes, orders and other inquiries. Investigates and offers solutions to customer challenges. **Essential Duties and Responsibilities** include the following: - Through JD Edwards software system, processes inquiries, orders, and requests...


  • Pointe-Claire, Canada TerraSource Global Full time

    Position SummaryActs as liaison between the Company and the customer and/or sales representative concerning quotes, orders and other inquiries. Investigates and offers solutions to customer challenges.Essential Duties and Responsibilities include the following:Through JD Edwards software system, processes inquiries, orders, and requests received from...


  • Pointe-Claire, Canada Sentinel Lubricants Full time

    **Overview** **Duties**: - Conduct outbound sales calls to potential customers - Identify customer needs and recommend appropriate products or services - Close sales and achieve monthly sales targets - Build and maintain strong customer relationships - Utilize Salesforce or similar CRM software to track leads and opportunities - Collaborate with the sales...


  • Pointe-Claire, Canada V.J. Pamensky Canada Inc. Full time

    Motor company Looking for an inside sales person whom will take phone orders, help customers queries, follow ups, general office work. requirements: Good verbal and written communication skills in french and English, Must have Electrical/motor knowledge. Computer skills including MS office is a must. Pay: $50,000.00-$80,000.00 per year **Benefits**: -...


  • Pointe-Claire, Canada V.J. Pamensky Canada Inc. Full time

    Motor company Looking for an inside sales person whom will take phone orders, help customers queries, follow ups, general office work. requirements: Good verbal and written communication skills in french and English, Must have Electrical/motor knowledge. Computer skills including MS office is a must. minimum 3-5 years experience in customer service Pay:...


  • Pointe-Claire, Quebec, Canada Mircom Group of Companies Full time

    PMA Sales Representative Job DescriptionMircom Group of Companies is seeking a highly motivated and resourceful PMA Sales Representative to join our team. As a key member of our sales team, you will be responsible for identifying and obtaining new sales for PMA service and inspections, developing and upselling new and existing accounts, and establishing...


  • Pointe-Claire, Canada Ameta Payment Solutions Full time

    _**Who we are**_ Ameta Merchant Solutions is a sales organization focused on providing cost-effective payment processing solutions to North American businesses. Since 2016, Ameta has been expanding its partnerships and solidifying itself as a trusted, customer-focused enterprise with core values centered around transparency and integrity. - **Who we're...


  • Pointe-Claire, Canada Ameta Payment Solutions Full time

    _**Who we are**_ - **Who we're looking for**_ Ameta’s looking to add highly motivated, enthusiastic individuals with a willingness to learn. If you have at least 1 year of Inside Sales experience, are ambitious and seeking to expand your skills, we are excited to have you on the team! You would be joining a diverse, inclusive work environment with a focus...


  • Pointe-Claire, Canada Ameta Payment Solutions Full time

    _**Who we are**_ - **Who we're looking for**_ Ameta’s looking to add highly motivated, enthusiastic individuals with a willingness to learn. If you have at least 1 year of Inside Sales experience, are ambitious and seeking to expand your skills, we are excited to have you on the team! You would be joining a diverse, inclusive work environment with a focus...


  • Pointe-Claire, Canada Ameta Payment Solutions Full time

    _**Who we are**_ - **Who we're looking for**_ Ameta’s looking to add highly motivated, enthusiastic individuals with a willingness to learn. If you have at least 1 year of Inside Sales experience, are ambitious and seeking to expand your skills, we are excited to have you on the team! You would be joining a diverse, inclusive work environment with a focus...


  • Pointe-Claire, Canada Ameta Payment Solutions Full time

    _**Who we are**_ - **Who we're looking for**_ Ameta’s looking to add highly motivated, enthusiastic individuals with a willingness to learn. If you have at least 1 year of Inside Sales experience, are ambitious and seeking to expand your skills, we are excited to have you on the team! You would be joining a diverse, inclusive work environment with a focus...


  • Pointe-Claire, Quebec, Canada Mircom Group of Companies Full time

    Job SummaryMircom Group of Companies is seeking a highly motivated and resourceful PMA Sales Representative to join our team. As a key member of our sales team, you will be responsible for identifying and obtaining new sales for PMA service and inspections, developing and upselling new and existing accounts, and establishing relationships with building...


  • Pointe-Claire, Canada TTI, Inc. Full time

    Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global...


  • Pointe-Claire, Canada TTI, Inc. Full time

    Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global...


  • Pointe-Claire, Canada Walter Surface Technologies Incorporated Full time

    **Reports to: Director, Brand & Communications** Bring your creativity and fresh thinking to an iconic brand owned by Onex ($31B assets) that has been trusted for its high quality and innovation since 1952. For over 70 years, WALTER Surface Technologies has been a world leader in surface treatment technologies providing high performance abrasives, tools,...


  • Pointe-Claire, Canada Walter Surface Technologies Full time

    **Reports to: Director, Brand & Communications** Bring your creativity and fresh thinking to an iconic brand owned by Onex ($31B assets) that has been trusted for its high quality and innovation since 1952. For over 70 years, WALTER Surface Technologies has been a world leader in surface treatment technologies providing high performance abrasives, tools,...


  • Pointe-Claire, Quebec, Canada Mircom Group Of Companies Full time

    Job Summary:Mircom Group Of Companies is seeking a highly motivated and resourceful PMA (Preventative Maintenance Agreement) sales representative with a proven sales record and a general understanding of fire alarm, security and telephone access systems.The successful candidate will be responsible for identifying and obtaining new sales for PMA service and...


  • Pointe-Claire, Quebec, Canada Mircom Group of Companies Full time

    About the RoleWe are seeking a highly motivated and resourceful PMA (Preventative Maintenance Agreement) sales representative to join our team at the Mircom Group of Companies. As a sales professional, you will be responsible for identifying and obtaining new sales for PMA service and inspections, developing and upselling new and existing accounts, and...


  • Pointe-Claire, Canada Walter Surface Technologies Incorporated Full time

    **Reports to: Inside Sales Supervisor** Bring your creativity and fresh thinking to an iconic brand owned by Onex ($31B assets) that has been trusted for its high quality and innovation since 1952. For over 70 years, WALTER Surface Technologies has been a world leader in surface treatment technologies providing high performance abrasives, tools, power...