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Customer Service Ambassador

2 months ago

Montreal, Quebec, Canada VALOREM Full time

Valorem seeks a Customer Service Ambassador to provide exceptional support to clients.

Essential Responsibilities
  • Address customer inquiries in a timely and efficient manner.
  • Provide solutions to client issues, ensuring complete satisfaction.
  • Manage customer accounts, ensuring accurate and up-to-date information.
  • Process orders and returns, resolving any associated issues.
  • Offer product and service information, promoting Valorem's offerings.
  • Document interactions accurately, maintaining a record of all client communication.
  • Collaborate with the support team to ensure seamless client support.
Requirements
  • Experience in customer service, with a strong focus on problem-solving.
  • High school diploma or equivalent, with a emphasis on communication skills.
  • Strong computer literacy, with proficiency in software applications.
  • Stable internet connection, ensuring uninterrupted work.
  • Location: Must be located in Canada, ensuring compliance with local regulations.
Benefits
  • Competitive salary, reflecting the value of the role.
  • Flexible working hours, accommodating individual needs.
  • Remote position, offering the freedom to work from home.
  • Full-time or part-time opportunities, catering to diverse needs.
  • Growth opportunities, enabling professional development.
  • Positive team environment, fostering collaboration and support.
  • Training provided, ensuring employees have the skills required for success.

Valorem is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from qualified candidates residing in Canada.