Customer Service Ambassador
1 week ago
Customer Service Ambassador Job Summary:
Are you a customer service professional looking for a new challenge? Do you have experience in hospitality and enjoy working with the public? We are seeking a Customer Service Ambassador to join our team at Bota Bota, spa-sur-l'eau.
Responsibilities:
- Welcoming and taking care of customers according to high-end customer service requirements.
- Managing customer check-in and check-out.
- Providing customers with valuable insights to ensure a successful experience at Bota Bota.
- Being responsive to customers' questions or concerns and ensuring their satisfaction in a professional and courteous manner.
- Promoting offered services and packages available.
Requirements:
- 2-3 years of experience in customer service.
- Studies in the tourism field, an asset.
- Bilingual in French and English, both oral and written.
Why choose Bota Bota, spa-sur-l'eau?
- Exceptional place of work: Bota Bota, spa-sur-l'eau is in the heart of the Old Port of Montreal.
- Be part of a growing company that offers multiple opportunities for change.
- Work schedule: full time 30-40h / week, available on Friday, Saturday and Sunday.
- Competitive salary and benefits.
- Free access to the spa.
- Employee discounts on all massages, treatments, products and gift cards.
- Employee discounts at the spa's restaurant 'La Traversée'.
- Various discounts as an employee of a partner of the Old Port of Montreal.
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