Customer Service Ambassador

1 week ago


Montreal, Quebec, Canada Bota Bota, spa-sur-l'eau Full time

Customer Service Ambassador Job Summary:

Are you a customer service professional looking for a new challenge? Do you have experience in hospitality and enjoy working with the public? We are seeking a Customer Service Ambassador to join our team at Bota Bota, spa-sur-l'eau.

Responsibilities:

  • Welcoming and taking care of customers according to high-end customer service requirements.
  • Managing customer check-in and check-out.
  • Providing customers with valuable insights to ensure a successful experience at Bota Bota.
  • Being responsive to customers' questions or concerns and ensuring their satisfaction in a professional and courteous manner.
  • Promoting offered services and packages available.

Requirements:

  • 2-3 years of experience in customer service.
  • Studies in the tourism field, an asset.
  • Bilingual in French and English, both oral and written.

Why choose Bota Bota, spa-sur-l'eau?

  • Exceptional place of work: Bota Bota, spa-sur-l'eau is in the heart of the Old Port of Montreal.
  • Be part of a growing company that offers multiple opportunities for change.
  • Work schedule: full time 30-40h / week, available on Friday, Saturday and Sunday.
  • Competitive salary and benefits.
  • Free access to the spa.
  • Employee discounts on all massages, treatments, products and gift cards.
  • Employee discounts at the spa's restaurant 'La Traversée'.
  • Various discounts as an employee of a partner of the Old Port of Montreal.


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