Customer Service Ambassador

4 weeks ago


Montreal, Quebec, Canada Omnitrans Inc. Full time
Job Opportunity: Client Service Representative - Courier

We are currently seeking a skilled Client Service Representative - Courier to join our team in Montreal. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.

About the Role:

  • This position involves identifying and assessing clients' needs to achieve satisfaction.
  • Building sustainable relationships and trust with clients through open and interactive communication is crucial.
  • The successful candidate will manage a large volume of shipments, providing status updates, reports, and key performance indicators (KPIs) to clients.
  • Coordination of dispatching/pickups with vendors and warehouses is also a key responsibility.
  • Resolving customer complaints, providing appropriate solutions, and alternatives within time limits is essential.
  • The representative will initiate and follow up on tracers and delivery intercepts as well as claims against courier service providers.
  • General clerical duties, including promoting courier services and providing spot quotes, will also be performed.
  • Improving department proficiency and coordinating with other departments is an important aspect of this role.

Requirements:

  • 3-5 years of experience in customer service or a related field.
  • Proficiency in computer software, including word processing and spreadsheet applications.
  • Excellent communication skills, with fluency in both French and English (written and spoken).
  • A autonomous individual with strong prioritization and time management skills.

What We Offer:

  • A hybrid work environment with 2 days per week at the office.
  • 24/7 telemedicine platform and an extra healthcare account expense.
  • Access to a comprehensive insurance program, including dental and medical services.
  • An opportunity to grow your career in a reputable company with an agile mindset.

Omnitrans is committed to creating and maintaining an accessible and inclusive work environment. Our company values diversity and promotes equal opportunities for all employees.

Estimated Salary Range: $45,000 - $65,000 per annum, depending on experience and qualifications.



  • Montreal, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Ambassador to provide exceptional service to our customers. The ideal candidate will have strong communication and problem-solving skills, with the ability to work in a fast-paced environment.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide information...


  • Montreal, Quebec, Canada Fairstone Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. In this role, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving issues in a timely and professional manner.What We OfferA comprehensive training program to...


  • Montreal, Quebec, Canada Bento Full time

    OverviewBento, a global leader in the food service industry, is seeking highly motivated individuals to join our team as Dining Services Ambassadors. With over 12,000 locations worldwide, we offer unparalleled opportunities for growth and development.About UsWe operate across Canada and the United States, with a dynamic team of diverse backgrounds,...


  • Montreal, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    {"h1": "Customer Service Representative Role at beBee Professionals", "p": "We are seeking a dedicated and friendly Customer Service Representative to provide exceptional service to our customers in Mon\u00e9al, Canada. In this role, you will be responsible for handling customer inquiries, providing product information, and resolving issues in a timely and...


  • Montreal, Quebec, Canada Bota Bota, spa-sur-l'eau Full time

    Company OverviewBota Bota, spa-sur-l'eau is a unique and exceptional workplace located in the heart of Montreal's Old Port.SalaryWe offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus benefits and free access to our spa facilities.Job DescriptionWe are seeking a highly skilled and enthusiastic Hospitality...


  • Montreal, Quebec, Canada Charlotte Tilbury Full time

    Charlotte Tilbury is seeking a skilled Freelance Brand Ambassador to join their elite team. As a member of the Charlotte Tilbury Freelance Brand Ambassador team, you will need strong artistry, sales, and service talents. You will be teaching customers Charlotte's secrets of artistry learned in over 20 years of working at the top of the industry with top...


  • Montreal, Quebec, Canada Randstad Full time

    Are you looking for a challenging and rewarding role where you can utilize your excellent communication and time management skills? We are seeking a skilled Customer Service Representative to join our team at Randstad.The successful candidate will have the desire to work in a fast-paced, ever-changing environment and be tech-savvy. They will be able to stay...


  • Montreal, Quebec, Canada Express Scripts Inc. Full time

    At Express Scripts Canada, we are a leading health benefits manager dedicated to delivering superior healthcare in a cost-controlled environment. Our mission is to empower individuals to make informed health decisions while managing and reducing drug benefit costs for our clients.About the RoleWe are seeking a highly skilled Bilingual Customer Service...


  • Montreal, Quebec, Canada Rennai Full time

    About Rennai:Rennai is a beauty and modern self-care destination dedicated to empowering individuals to achieve well-being through 360° self-care. Inspired by the French word Renaissance, meaning rebirth and renewal, we are committed to helping individuals discover their unique beauty.Job Overview:We are seeking an exceptional Luxury Skincare Ambassador...


  • Montreal, Quebec, Canada Manulife Full time $23 - $25

    Are you a customer service enthusiast passionate about delivering exceptional experiences? Do you have a flair for French and English communication? We're seeking a skilled Bilingual Customer Service Representative to join our dynamic team at the Canadian Contact Center.About UsWe're a forward-thinking organization dedicated to empowering employees to grow...


  • Montreal, Quebec, Canada Randstad Full time

    Randstad is seeking a detail-oriented and organized bilingual (French/English) Customer Service Representative based in Montreal.Key ResponsibilitiesProvide exceptional customer service to clients through various communication channels, including phone, email, and chat.The ideal candidate will have excellent language skills, the ability to multitask, and a...


  • Montreal, Quebec, Canada Glossier Full time

    We are seeking a highly skilled and passionate Marketing Coordinator to join our team at Glossier.This role involves driving brand awareness, delivering exceptional service, and increasing in-store presence for our clients. As a true ambassador of our brand, you will be responsible for spreading the Glossier spirit and ensuring that every client, Beauty...


  • Montreal, Quebec, Canada Randstad Full time

    We are recruiting for a dynamic and rapidly growing company in the textile and fashion sector.About UsThis company stands out for its innovation and commitment to delivering a high-quality customer experience.We are currently seeking a Customer Service Agent with excellent communication skills to join our team.As a Customer Service Representative, you will...


  • Montreal, Quebec, Canada Deville Dinerbar Full time

    Deville Dinerbar - A Premier Dining ExperienceWe are seeking a highly skilled and charismatic Food Service Ambassador to join our team at Deville Dinerbar, Montreal's top destination for comfort food.About the RoleProvide exceptional customer service by greeting guests and assigning them a table in a timely and friendly manner.Maintain a clean and...


  • Montreal, Quebec, Canada Lebeau Vitres d'autos Full time

    We are seeking a Customer Service Representative to join our team at Belron Canada, the home office of Speedy Glass, Lebeau Vitres d'autos, and Vanfax. As a customer-centric organization, we invest in developing our people to help them realize their full potential.Our company culture is built on diversity, equity, and inclusion, ensuring every member of...


  • Montreal, Quebec, Canada PRADA Full time

    Company OverviewPrada Group is a world-renowned luxury leader, founded in Italy in 1913. The company operates in over 45 countries with prominent brands such as PRADA, Miu Miu, Church's, and Car Shoe, boasting a diverse workforce of more than 100 nationalities.The group's expansion into the food sector through the acquisition of Pasticceria Marchesi 1824...


  • Montreal, Quebec, Canada Lebeau Vitres d'autos Full time

    Transforming Customer Experiences in Automotive Glass TechnologyAt Belron Canada, the home office of Speedy Glass, Lebeau vitres d'auto, and Vanfax, we take pride in developing our people to realize their full potential. We welcome applications from everyone and are committed to diversity, equity, and inclusion in the workplace.We invest tirelessly in...


  • Montreal, Quebec, Canada Fed Supply Full time

    Fed Supply is a leading employment agency specializing in supply chain, logistics, transportation, and customer service. We offer temporary and permanent jobs in the Greater Montreal area.We are looking for a Customer Service Representative to join our client's dynamic team. The company is a leader in the design and manufacturing of hydraulic actuators with...


  • Montreal, Quebec, Canada H&M Group Full time

    Company Overview">COS is a fashion brand known for its minimalist and modern aesthetic, creating high-quality clothing with attention to detail. As a Sales Associate at COS, you'll be part of a team that shares a passion for fashion and customer service.


  • Montreal, Quebec, Canada United Parcel Service of America, Inc Full time

    Job OverviewThis is a unique opportunity to join the United Parcel Service of America, Inc team as a Customs Clearance Coordinator. We are seeking an experienced professional to process customs clearance and confirm declarations for repetitive and non-complex shipments.About the RoleThe successful candidate will be responsible for using the CCBS system to...