Customer Service Representative

4 weeks ago


Vaughan, Ontario, Canada Cedar Fair Entertainment Company Full time

Customer Service Representative

At Cedar Fair Entertainment Company, we're looking for a skilled Customer Service Representative to join our team at Canada's Wonderland. As a key member of our team, you'll be responsible for providing exceptional guest service, responding to inquiries, and completing various tasks to ensure a seamless experience for our visitors.

Key Responsibilities:

  • Provide ongoing guest service over the counter and over the phone
  • Complete onboarding processing duties, including preparing associate uniform files and assembling and distributing uniforms
  • Perform daily opening and closing duties, including disinfecting high-touch surfaces
  • Assist with payroll-related duties, such as paycheque distribution and responding to general payroll inquiries
  • Assist with uniform inventory and maintenance

Requirements:

  • Previous guest service experience is an asset
  • Superior verbal and written communication skills
  • Ability to work independently and as part of a team
  • Detail-oriented and highly organized

Perks and Benefits:

  • FREE Admission to Canada's Wonderland and other Cedar Fair parks
  • Earn promotional tickets for friends and family
  • 20% discount on merchandise and at select food locations

About Us:

Cedar Fair is home to 13 unique and exciting properties, offering award-winning attractions, food, live shows, and events. We're committed to providing exceptional guest experiences and creating lifelong memories for our visitors.



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