Customer Service Representative
4 weeks ago
Customer Service Representative
At Cedar Fair Entertainment Company, we're looking for a skilled Customer Service Representative to join our team at Canada's Wonderland. As a key member of our team, you'll be responsible for providing exceptional guest service, responding to inquiries, and completing various tasks to ensure a seamless experience for our visitors.
Key Responsibilities:
- Provide ongoing guest service over the counter and over the phone
- Complete onboarding processing duties, including preparing associate uniform files and assembling and distributing uniforms
- Perform daily opening and closing duties, including disinfecting high-touch surfaces
- Assist with payroll-related duties, such as paycheque distribution and responding to general payroll inquiries
- Assist with uniform inventory and maintenance
Requirements:
- Previous guest service experience is an asset
- Superior verbal and written communication skills
- Ability to work independently and as part of a team
- Detail-oriented and highly organized
Perks and Benefits:
- FREE Admission to Canada's Wonderland and other Cedar Fair parks
- Earn promotional tickets for friends and family
- 20% discount on merchandise and at select food locations
About Us:
Cedar Fair is home to 13 unique and exciting properties, offering award-winning attractions, food, live shows, and events. We're committed to providing exceptional guest experiences and creating lifelong memories for our visitors.
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