Customer Service Representative

5 hours ago


Timmins, Ontario, Canada Enterprise Holdings Full time
Customer Service Representative

Enterprise Holdings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch operations, you will provide exceptional customer service to internal and external customers, ensuring a seamless rental experience.

Key Responsibilities:
  • Assist customers with rental needs, providing information and resolution to their inquiries
  • Manage incoming and outgoing calls, ensuring timely and effective communication
  • Provide a high level of customer service, assessing rental needs and providing solutions
  • Meet and greet customers, providing a friendly and timely experience
  • Process returns, check-ins, and exit kiosk transactions
  • Effectively market the company, promoting our services and products
Requirements:
  • High school diploma or above required; some college preferred
  • At least 1 year prior customer service, retail, or administrative support experience
  • Valid Ontario G or G2 driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Authorized to work in Canada and not require work authorization sponsorship by our company for this position
What We Offer:
  • Competitive hourly rate of $18.05
  • Paid time off
  • Consistent full-time 40-hour per week schedule
  • Employee discount
  • Retirement savings plan
  • Health insurance
  • Life insurance
  • Dental insurance
  • Vision insurance
  • Training and development opportunities


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