Customer Service Representative

5 days ago


Peterborough, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role:

We are seeking a skilled Customer Experience Associate to join our team at TD Securities.

Key Responsibilities:

  • Process financial transactions accurately and efficiently.
  • Understand and determine customer needs to recommend suitable banking solutions.
  • Respond to and resolve customer concerns in a timely and professional manner.
  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes.
  • Connect with customers to advise them on banking solutions and processes.
  • Contribute to a positive and inclusive work environment by promoting team effectiveness and participating in personal development.

Requirements:

  • High School diploma and/or 1+ years of relevant experience.
  • Strong administration, organizational, and communication skills.
  • Hands-on knowledge of MS Office and internet applications.
  • A go-getter with initiative, accuracy, and attention to detail.
  • A dynamic communicator with established customer experience skills.

About Us:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients. We are committed to delivering value for our clients every day.

Total Rewards Package:

Our Total Rewards package includes a base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Colleague Development:

We are committed to helping our colleagues succeed in their careers. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and mentoring programs.



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