Executive Support Specialist

4 days ago


Regina, Saskatchewan, Canada Royal Bank of Canada Full time

Royal Bank of Canada is a leading investment and wealth management firm that consistently ranks #1 in Canada. We pride ourselves on our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

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The RBC Dominion Securities branch located in Regina is looking for a resourceful, empathetic, and collaborative individual to join our leading wealth management firm as an Administrative Assistant. This role will play a vital part in providing ongoing, exceptional service and support to our clients and Advisor team.

Key Responsibilities
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  • Impact client experience through execution of client account administration, including account opening, account maintenance, and efficient resolution of client requests.
  • Maintain existing client accounts and identify opportunities to contact clients, ensuring timely communication and follow-up.
  • Become well-versed in internal controls and industry regulatory requirements, ensuring accurate and up-to-date documentation is compliant.
  • Respond to client inquiries in an understanding and time-efficient manner, addressing account transactions, requests, and account reporting.
  • Assist the Advisor team in welcoming and onboarding new clients, leveraging excellent communication skills to build strong relationships.
  • Coordinate and prepare meetings for Advisors with their clients/prospects, utilizing superior problem-resolution skills to provide proactive client service.
  • Effectively manage incoming communications from clients, Advisors, and other internal and external partners, maintaining confidentiality and discretion.
Requirements
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  • Strong skills in working with various business applications/technology.
  • A high level of time management and organization skills.
  • Demonstrated skills in providing world-class client service, conveying professionalism, warmth, and friendliness to our clients.
  • Exceptional verbal and written communication.
Benefits

We offer a comprehensive Total Rewards Program, including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. You will also benefit from a dynamic, collaborative, progressive, and high-performing team, along with a world-class training program in financial services.

Salary: $60,000 - $80,000 per year (based on location and experience)

Location: Regina, SK, Canada



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