Executive Support Specialist
4 days ago
Royal Bank of Canada is a leading investment and wealth management firm that consistently ranks #1 in Canada. We pride ourselves on our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.
">The RBC Dominion Securities branch located in Regina is looking for a resourceful, empathetic, and collaborative individual to join our leading wealth management firm as an Administrative Assistant. This role will play a vital part in providing ongoing, exceptional service and support to our clients and Advisor team.
Key Responsibilities- ">
- Impact client experience through execution of client account administration, including account opening, account maintenance, and efficient resolution of client requests.
- Maintain existing client accounts and identify opportunities to contact clients, ensuring timely communication and follow-up.
- Become well-versed in internal controls and industry regulatory requirements, ensuring accurate and up-to-date documentation is compliant.
- Respond to client inquiries in an understanding and time-efficient manner, addressing account transactions, requests, and account reporting.
- Assist the Advisor team in welcoming and onboarding new clients, leveraging excellent communication skills to build strong relationships.
- Coordinate and prepare meetings for Advisors with their clients/prospects, utilizing superior problem-resolution skills to provide proactive client service.
- Effectively manage incoming communications from clients, Advisors, and other internal and external partners, maintaining confidentiality and discretion.
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- Strong skills in working with various business applications/technology.
- A high level of time management and organization skills.
- Demonstrated skills in providing world-class client service, conveying professionalism, warmth, and friendliness to our clients.
- Exceptional verbal and written communication.
We offer a comprehensive Total Rewards Program, including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. You will also benefit from a dynamic, collaborative, progressive, and high-performing team, along with a world-class training program in financial services.
Salary: $60,000 - $80,000 per year (based on location and experience)
Location: Regina, SK, Canada
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