Customer Service Coordinator

4 days ago


Saskatoon, Saskatchewan, Canada Hollywood Barbershop Full time
Job Description

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Hollywood Barbershop. As a key member of our support staff, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our clients.

Key Responsibilities:
  • Greet clients and direct them to the appropriate service area, ensuring a warm and welcoming environment.
  • Provide clear and concise information to clients, addressing any queries or concerns they may have.
  • Order office supplies as needed, maintaining a well-stocked and efficient workspace.
  • Schedule and confirm appointments, ensuring accurate and up-to-date records.
  • Maintain accurate work records and logs, tracking important details and statistics.
  • Answer telephone calls and relay messages efficiently, responding promptly to client inquiries.
  • Assist clients with disabilities by providing necessary accommodations and support.
  • Perform data entry tasks, accurately recording client information and other relevant details.
Requirements:
  • Degree in Business Administration or related field an asset.
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Proficiency in Microsoft Office Suite, particularly Excel and Word.
Benefits:
  • A competitive salary range: $35,000 - $40,000 per year, depending on experience.
  • Opportunities for professional growth and development within a dynamic organization.
  • A comprehensive benefits package, including health, dental, and vision coverage.

Please note that this is a permanent, full-time position requiring 35-40 hours of work per week. English is the primary language spoken in the workplace. If you are a motivated and customer-focused individual looking for a rewarding career opportunity, please apply.



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