Aviation Services Coordinator

12 hours ago


Mississauga, Ontario, Canada GardaWorld Full time

GardaWorld is a global leader in the security industry, offering diverse work assignments spanning multiple industries.

As an Aviation Services Coordinator, you will play a key role in providing exceptional customer service to the travelling public. Your primary responsibility will be to engage with passengers who need extra assistance through the screening process.

Key Responsibilities:

  • Provide high-quality customer service to meet passenger needs
  • Assist passengers with reduced mobility, vision loss, or hearing loss
  • Accompany passengers through screening and provide support with their belongings
  • Explain options available for screening of personal items and medical devices
  • Maintain up-to-date knowledge on disability-related issues and initiatives

The ideal candidate will have a strong ability to communicate fluently in both English and French, with excellent listening and problem-solving skills. Post-secondary education or equivalent work experience is preferred, along with a minimum of 1-3 years of customer service experience.

This role offers the opportunity to work closely with Screening Officers and front-line stakeholders to ensure passengers receive exceptional customer service. If you're passionate about making a difference in the lives of others, we encourage you to apply.

We estimate the salary range for this position to be between $45,000 and $60,000 per year, depending on location and experience.



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