Store Operations Manager
5 days ago
The Shoe Co. is seeking a highly motivated Store Operations Manager to lead our Grant Crossings location. As a key member of our team, you will be responsible for maximizing store business results by creating exceptional customer experiences.
About the Role
As Store Operations Manager, you will report to the District Manager and lead the store environment, fostering inclusivity and diverse customer connections. You will coach and lead the team to achieve store objectives, including in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, and execute on operational excellence will be crucial to your success in this role.
Key Responsibilities
* Assists in leading the team to achieve business results by consistently creating exceptional customer experiences and promoting a positive work environment
* Develops and implements strategies to drive sales growth, manage costs, and enhance customer satisfaction
* Oversees store operations, including inventory management, visual merchandising, and store maintenance
* Recruits, develops, and retains top talent who share our passion for shoes and provide excellent customer service
Requirements
* Relevant post-secondary education
* Minimum 4 years of experience in progressive retail supervisory roles
* Proven success in achieving sales and profitability targets in large-volume top doors
* Positive and energetic team player with strong leadership capabilities and the ability to motivate others
* Proficiency in computer use, including email, MS Word, Excel, or other spreadsheet programs
* Ability to multitask in a fast-paced environment while creating a compelling customer experience
* Availability to work days, closing shifts, and weekends, as well as being mobile within a geographic area
Benefits
* Competitive salary: $65,000 - $80,000 per year (estimated)
* A 30% discount on regular-priced merchandise
* Comprehensive benefits package (full-time associates only)
* Paid Time Off (personal days and vacation - full-time associates only)
* Flexible scheduling
* Opportunities for growth and training and development programs
About The Shoe Co.
The Shoe Co. is a dynamic retailer committed to providing exceptional customer experiences and fostering a culture of inclusivity and diversity. We are passionate about delivering high-quality products and services that meet the evolving needs of our customers.
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