Marine Operations Manager

1 week ago


Eastern Ontario, Canada PRIDE MARINE GROUP - OTTAWA Full time

About Us

Pride Marine Group - Ottawa is a family-owned business with over 30 years of experience in creating personalized watercraft experiences. Our mission is to connect customers with the vessels that will take them where they want to go.

Job Summary

We are seeking an experienced Store Manager to lead our team at our Carp Road location, where we sell new and used boats, snowmobiles, and ATVs. As a Store Manager, you will be responsible for identifying and promoting new products and services, achieving budget targets, and ensuring excellent customer satisfaction.

Responsibilities

  • Achieve sales targets by identifying and promoting new products and services to customers
  • Lead and motivate a team of customer service representatives, yard crew members, and technicians
  • Maintain high levels of customer satisfaction and client retention
  • Ensure compliance with company policies and procedures
  • Monitor and respond to service and parts-related inquiries
  • Work closely with the Customer Service Representative - Parts to ensure high-demand inventory is maintained

Requirements

  • 3-5 years of customer service experience in the marine or automotive industry
  • 3-5 years of managerial experience
  • Understanding of basic math (addition, subtraction, division, and multiplication)
  • Excellent communication skills (verbal and written)
  • Pleasure Craft Operator Card

Benefits

  • A competitive salary of $60,000 - $80,000 per year
  • Health benefits, life, AD&D and LTD insurance benefits
  • Paid vacation
  • Bonus plan

About the Role

This is an immediate start opportunity, offering a competitive salary and excellent benefits package. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.


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