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Junior Support Specialist

2 months ago

Sydney, Nova Scotia, Canada Expera IT Full time
Unlock Your Potential as an IT Support Analyst

Imagine a world where technology empowers entrepreneurs to make a positive impact. At Expera IT, we're shaping this reality by providing exceptional support to our clients. We're seeking a talented IT Support Analyst to join our team of A-players and help us deliver outstanding service.

Key Responsibilities:
  • Provide remote customer support for a diverse range of issues across various clients
  • Install, maintain, configure, and troubleshoot workstations, mobile devices, software, network infrastructure, and servers
  • Follow, maintain, and create network documentation, standards, and procedures
Requirements:
  • Post-secondary certificate or diploma in computer science, IT engineering, or related field
  • Minimum 3-12 months of work experience
  • Exceptional proficiency in Microsoft applications and ability to troubleshoot a wide range of issues
  • Excellent knowledge of endpoint hardware, its functionality, and maintenance
  • Experience using a ticketing system is an asset
  • Able to commute to the Sydney, Nova Scotia office location
What We Offer:
  • A dynamic and fast-paced work environment
  • Opportunities for growth and learning
  • A collaborative and communicative team culture
  • Expera IT's Core Obsessions: Own It & Get 'er Done Right, Prevent the Preventable, Deliver Service That Wows, Stat, Pursue Growth & Learning, Collaborate & Communicate, Be Confident Yet Humble
How to Apply:

We're looking for exceptional technology professionals to join our high-performing team. If you're a motivated and detail-oriented individual with a passion for technology, we encourage you to apply. Please submit your application, and we'll be in touch to discuss further.