Warranty Services Coordinator

2 weeks ago


Greater Toronto Area, Canada Groom & Associés Associates Full time

We are seeking a Warranty Services Coordinator to join our team at Groom & Associés / Associates. The successful candidate will provide fair, timely, quality and consistent service and technical advice to vendors, builders, consultants, condominium corporations, property managers, homeowners and lawyers regarding condominium common element warranty related issues.

The Coordinator will maintain impartiality and open-mindedness while facilitating negotiation and resolution between the parties to a warranty claim by providing direction and encouraging parties to find a compromise or a mutually satisfying solution.

Key Responsibilities:

  • Conduct inspections and meetings with external clients regarding condominium common element warranty claims
  • Make recommendations for vendor/builder financial security retention at the conclusion of the construction process and throughout the warranty process
  • Make rulings and decisions on common element warranty claims with a risk exposure of up to 3.5 million dollars
  • Complete estimates and set/adjust financial reserves, and manage contractor and consultant services, procurement, and on-site warranty repairs as required
  • Represent Tarion as a witness at the License Appeal Tribunal, and as a representative at Builder Associations and public outreach activities

Requirements:

  • Minimum 3 years' construction-related diploma from a community college
  • 3 years' minimum construction-related experience – preferably in low-rise and high-rise residential construction methods
  • An out-going self-starter with the ability to make decisions based on practical building knowledge
  • Excellent negotiating, time management and interpersonal skills
  • Excellent communication skills, verbal and written
  • Excellent computer skills in Microsoft Office and Internet environments
  • Strong observation and problem-solving skills
  • Comprehensive and working knowledge of the Ontario Building Code and construction practices in Ontario
  • Ability to work independently and as a part of a team within a dynamic environment
  • Valid Class 'G' driver's license and reliable transportation
  • Access to High Speed Internet connection at home office is essential

Estimated Salary: $65,000 - $80,000 per year (dependent on qualifications and experience)

This role offers competitive pay, plus bonus and benefits package including 4 weeks of vacation.



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