Restaurant Operations Manager
5 days ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Leadership and Management
- Supervise and train a team of 11-15 food and beverage servers
- Plan, organize, direct, control, and evaluate daily operations
- Customer Service
- Provide exceptional customer service to ensure customer satisfaction
- Address customer complaints or concerns in a professional and timely manner
- Financial Management
- Balance cash and complete balance sheets, cash reports, and related forms
- Negotiate arrangements with suppliers for food and other supplies
- Inventory Management
- Organize and maintain inventory to ensure efficient operations
- Health and Safety
- Ensure health and safety regulations are followed in the restaurant
- Human Resources
- Conduct performance reviews and provide feedback to team members
- Education
- College/CEGEP diploma or equivalent
- Experience
- 2 years to less than 3 years of experience in a restaurant management role
- Certifications
- Food Safety Certificate
- Personal Qualities
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Reliability
- Team player
- Financial Benefits
- Bonus
- Group insurance benefits
- Other Benefits
- Other benefits
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 44 hours per week
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