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Restaurant Operations Manager

2 months ago


Toronto, Ontario, Canada Jollytops Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Jollytops Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring that our restaurant runs smoothly and efficiently.

Supervise and Coordinate Food Preparation and Service

Oversee the activities of our food preparation and service staff, providing guidance and support to ensure that our customers receive exceptional service and high-quality food.

Train and Develop Staff

Train new staff members in their job duties, sanitation and safety procedures, and provide ongoing coaching and development to ensure that our team members have the skills and knowledge they need to succeed.

Manage Staff and Operations

Recruit, hire, and manage our food service staff, ensuring that we have the right people in the right roles to deliver exceptional customer service and high-quality food.

Ensure Quality and Safety Standards

Ensure that our food and service meet the highest quality and safety standards, maintaining a clean and safe environment for our customers and staff.

Manage Budgets and Finances

Prepare and manage budgets and cost estimates, ensuring that our restaurant operates within budget and that we are able to invest in our team and our customers.

Maintain Records and Reports

Maintain accurate records of stock, repairs, sales, and wastage, providing regular reports to management to inform business decisions.

Culinary Knowledge and Expertise

Have a deep understanding of our restaurant's culinary genres and be able to provide expert guidance and support to our team members.

Work Schedules and Supervision

Establish and manage work schedules, supervising a team of 3-4 people to ensure that our restaurant runs smoothly and efficiently.

Requirements
  • Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Experience

1 year to less than 2 years of experience in a similar role.

Language

Fluent in English.

Work Hours

35 to 40 hours per week.