Administrative Support Associate
4 weeks ago
Administrative Support Role
The Salvation Army is seeking an Administrative Support Associate to provide administrative assistance to Corps Officers and Staff within the department. This role will perform various secretarial and administrative duties, including drafting and typing correspondence, managing databases, and maintaining accurate records.
Key Responsibilities:
- Drafts and types correspondence, such as letters and emails, related to administrative issues.
- Performs general office duties, including answering phones, greeting visitors, and maintaining office supplies.
- Built and maintains databases, including contact lists, employee information, and inventory.
- Assists with intake procedures at Family Services, including conducting interviews and screening clients for emergency assistance.
- Refers clients to Corps Officers for pastoral assistance and maintains accurate records of client information.
- Provides administrative support to Corps Officers and Staff, including preparing reports and presentations.
Qualifications and Education Requirements:
*The successful candidate will have completed up to two years of Community College or an alternative level of education and experience may be acceptable.
*Two years of prior Admin-related experience, including experience dealing with office equipment and tools.
Required Skills/Knowledge:
- Excellent customer service ethics and ability to deal with the public in a friendly manner.
- A proven ability to work in a team setting and take personal initiatives.
- The ability to easily adapt to change and interruptions to a normal work routine and work in a fast-paced environment.
- Knowledge and experience with computer programs, including Excel and Word.
- The ability to maintain confidentiality.
- An understanding of and support of the Mission Statement of The Salvation Army in Canada.
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