Administrative Support Specialist

4 days ago

Bowmanville, Ontario, Canada JHS Durham Full time
Job Title: Administration/Program Support

Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as an Administration/Program Support staff member. In this role, you will provide administrative and reception support to our multi-service programs, ensuring a seamless experience for our service users.

Key Responsibilities:

  • Provide exceptional customer service to service users, responding to inquiries and guiding them to appropriate services.
  • Manage access to resources, including the resource area and needle exchange supplies.
  • Assist with applications to the Ontario Energy Support Program (OESP) and maintain accurate case notes and documentation.
  • Coordinate procurement activities, maintain the cleanliness of the reception area, and observe and report security and safety issues.
  • Collaborate with in-house services and programs for coordination and make referrals to community agencies as appropriate.

Requirements:

  • Post-secondary college education preferred, with related experience.
  • Acts professionally, maintaining trust and confidentiality.
  • Knowledge of office practices and equipment.
  • Experience working with marginalized and diverse populations.
  • Strong communication, problem-solving, and non-judgmental skills.
  • Knowledge of social services and community resources.
  • Familiarity with Microsoft Office 365 and cloud-based phone systems.
  • Ability to maintain filing systems and databases, with meticulous record maintenance.
  • Strong telephone etiquette and interpersonal skills.

Working Conditions:

  • Possible exposure to infectious waste and diseases.
  • May require travel and work at different JHS Durham locations.
  • Physical activity including sitting, walking, and standing.
  • May require lifting up to 35 lbs.

Application Instructions: Submit a letter of interest and your resume through our website. We are an equal opportunity employer and welcome applications from all qualified applicants.

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