Quality Leader for Clinical Safety and Excellence

1 day ago


Vancouver, British Columbia, Canada Vancouver Coastal Health Full time
Senior Quality Expert Opportunity

We are seeking a highly skilled Senior Quality Expert to lead our clinical safety and excellence initiatives at Vancouver Coastal Health.

The successful candidate will have a strong background in quality improvement methodologies, including the Model for Improvement, LEAN, and Six Sigma. They will be able to demonstrate expertise in project management principles and techniques, with a proven track record of achieving results in a healthcare setting.

This is an excellent opportunity for a motivated and experienced professional to join our team and contribute to the development of a world-class healthcare system.

About the Role

As a Senior Quality Expert, you will be responsible for:

  • Providing specialized skills in the support of achieving Vancouver Coastal Health's (VCH) organizational and quality improvement strategic direction.
  • Leading clinical operations, corporate services, and unit-based teams directed at improving the safety and quality of care and client experience at VCH.
  • Promoting the development and enrichment of an organization-wide improvement culture, and working as part of the team to achieve outcomes, provide leadership to specific projects, support the identification of system improvement opportunities, support the development of knowledge, and the use of quality improvement methods and tools to improve work processes.

You will have the opportunity to function at all levels of the organization, across all programs and sites, partner with point-of-care teams (physicians, nursing, and allied care) and interact with senior leadership, clinical directors, patient and resident care management, and corporate and support leaders.

About You

To be successful in this role, you will require:

  • Three (3) to five (5) years recent, related experience with quality improvement, or an equivalent combination of education, training, and experience.
  • Knowledge of and experience with quality improvement methodologies (Model for Improvement, LEAN, Six Sigma), techniques (measurement, learning models, change management theory, influencing techniques) and tools (e.g., process mapping, workflow diagrams, system monitoring and evaluation, PDSA cycles, data display with run and control charts).
What We Offer

Vancouver Coastal Health offers a comprehensive compensation package, including:

  • An estimated salary range of $83,000 - $122,000 per year, depending on experience.
  • A comprehensive health benefits package, including MSP, extended health and dental, and municipal pension plan.
  • Grow your career with employer-paid training and leadership development opportunities.
  • Wellness supports, including counseling, critical incident, and innovative wellness services available to employees and their immediate families.
  • Award-winning recognition programs to honor staff, medical staff, and volunteers.


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