Office Support Associate

4 days ago


Burlington, Ontario, Canada Passion Dental Group Full time
About Our Clinics

We are a fast-growing healthcare company with ten clinics throughout Ontario, with additional clinics being built throughout 2024. We believe that we have created never-seen-before dental practices that are undoubtedly committed to our patients, their families, and our employees' experience.

We provide free basic dental care and cleanings for our employees and their immediate family. Our company culture is centered around creating an exceptional patient experience, and we want to hear from Dr. Swaida, the founder, as well as one of his longest-standing team members about what it's like to work with us.

Your Responsibilities:

  • Act as the first point of contact for patients, providing welcoming and hosting services
  • Coordinate appointments and schedules for practitioners
  • Manage patient inquiries, complete referrals, and liaise with other offices
  • Communicate recommended treatment plans, insurance coverage, and out-of-pocket expenses
  • Bill patients and their insurance companies and maintain accurate patient accounts
  • Maintain patient files, charts, and reports, and enter data into the Electronic Records system

Requirements:

  • A minimum of one year of administration experience
  • Excellent interpersonal skills and ability to adapt to various patients
  • Strong organizational and multitasking skills
  • Experience with dental practice management software is an asset
  • Availability to work evenings and weekends

Estimated Salary: $50,000 - $60,000 per annum, depending on experience

Schedule: Monday to Friday, with some evening and weekend shifts

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