Technical Support Specialist

3 weeks ago


Calgary, Alberta, Canada F12 Full time

F12 seeks a Technical Support Specialist to join our team. The ideal candidate will possess strong technical skills and excellent communication abilities to provide top-notch support to our clients.



Key Responsibilities


  • Respond to user inquiries and resolve technical issues in a timely manner.
  • Collaborate with internal teams to identify and implement solutions to improve our services.
  • Provide exceptional customer service and support via phone, email, and in-person.
  • Participate in training and development programs to stay up-to-date with the latest technologies.


Requirements


  • Bachelor's degree in Computer Science or related field.
  • 2+ years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


What We Offer


  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic team and contribute to our mission.
  • Ongoing training and development opportunities.


F12 is an equal opportunities employer and welcomes applications from diverse candidates.



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