Technical Support Specialist

3 days ago

Calgary, Alberta, Canada Best Buy Full time

Are you passionate about delivering exceptional customer experiences and resolving technical issues? We are seeking a skilled Technical Support Specialist to join our team. In this role, you will provide expert technical support to customers, understanding their needs and creating tailored solutions.

As a Technical Support Specialist, you will play a vital role in ensuring our customers have an outstanding experience with our products and services. You will assist customers with computer setup, diagnostics, and repairs, while sharing your passion for technology and product knowledge.

Key Responsibilities:

  • Create personalized solutions to meet customer needs
  • Assist customers with technical queries and concerns
  • Stay up-to-date with the latest technology trends and products

Requirements:

  • Excellent communication and problem-solving skills
  • Previous experience in a similar role or relevant industry
  • Flexibility to adapt to dynamic situations in a fast-paced environment

About Best Buy:

We are Canada's destination for the coolest tech, offering one of the best work environments in the country. Annually recognized as one of Canada's Top 100 Employers, our culture is built on inclusion and recognition. We are committed to fostering a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about technology.

Why Join Our Team?

  • Competitive compensation and benefits package
  • Flexible schedules as per business needs
  • Employee discounts on awesome tech
  • Training programs to build new and transferable skills

Grow Your Career:

We offer opportunities for professional growth and development, with roles such as In-Store Service Agent 2/3 and Team Lead available to those who excel in their position. At Best Buy, we strive to give our people the necessary tools and training to make a meaningful impact.

The estimated salary for this role is $50,000 - $65,000 per year, based on location and experience. If you are a motivated and customer-focused individual looking to grow your career in the tech industry, apply today

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