Technical Support Specialist
2 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at Exsersol Inc. This role involves providing exceptional technical support to users experiencing difficulties with computer systems.
The successful candidate will have the ability to research and implement solutions using user guides, technical manuals, and other documents. Additionally, they will provide advice and training to users in response to identified difficulties.
Key Responsibilities:
- Respond to user inquiries and provide timely resolutions to technical issues.
- Collaborate with internal teams to resolve complex technical problems.
- Maintain accurate records of problems and solutions for future reference.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Minimum 1 year of experience in technical support.
- Excellent problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment with tight deadlines.
Benefits:
- Competitive salary range: $50,000 - $70,000 per year.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Estimated Salary: $60,000 per year, based on location and experience.
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