Loyalty Program Manager

7 days ago


Mississauga, Ontario, Canada Rexall Pharmacy Group ULC Full time

At Rexall Pharmacy Group ULC, we value our team members who contribute to the company's mission to make a community difference. As an Loyalty Program Manager, you will collaborate with cross-functional teams to plan and execute promotional strategies that support business objectives and vendor partners across in-store, flyer, and digital channels.

The estimated annual salary for this position is between $60,000 to $80,000 CAD, depending on location and experience. This figure includes a base salary of approximately $55,000 to $75,000 CAD, plus additional compensation for specific tasks and responsibilities.

About the Job

This role oversees the loyalty program's operational expenses, capital expenditures, and promotional budget, as well as annual vendor contracts. The successful candidate will lead the annual loyalty promotional planning and optimization process, providing timely and accurate campaign analysis to inform sound business decisions.

  • Leads the annual loyalty promotional planning and optimization process.
  • Provides timely and accurate campaign analysis to enable informed business decisions.
  • Works closely with customer insights and analytics teams to monitor results and optimize plans to drive business objectives.
  • Manages the loyalty budget and related expenditures and forecasting.
  • Manages internal communications to stores and liaises with Operations to ensure awareness and support of all customer retention efforts.
  • Manages and collaborates with Merch teams to execute loyalty special events and contests.
  • Liaises with marketing regarding creative and marketing materials.
Required Skills and Qualifications

We are seeking a candidate with strong leadership and team-building skills, as well as a solid understanding of business acumen and analytical skills. The ideal candidate will have excellent attention to detail, planning, and organization skills, and proficiency in Microsoft Word, Excel, and PowerPoint.

A university degree in a related discipline such as Business Administration or MBA is considered an asset. Retail store experience would also be considered an advantage.

Benefits

Rexall Pharmacy Group ULC offers a comprehensive benefits package, including health and dental insurance, a pension plan, and opportunities for professional growth and development through challenging projects and assignments.



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