Retail and Telecom Project Manager

1 week ago


Mississauga, Ontario, Canada 360 IT Professionals Inc. Full time

At 360 IT Professionals Inc., we are seeking a highly skilled Retail and Telecom Project Manager to join our team. This role will involve managing multiple projects simultaneously, ensuring timely delivery and meeting client expectations.

The ideal candidate will have a minimum of 3 years' experience in retail and call centre support, with a strong background in data analysis and reporting. They will also have experience in the mobile / telecom service industry and be proficient in MS Office (Word, Excel, PowerPoint).

Key Responsibilities:

  1. Data mining, analysis, and reporting to inform business decisions
  2. Execution and management of ongoing and planned projects and initiatives
  3. Management of internal and external resources to ensure project success
  4. Escalation management and executive communications

Requirements:

  1. Minimum 3 years' experience in retail and call centre support
  2. Experience in the mobile / telecom service industry
  3. Strong data analytical, root cause analysis, and reporting skills
  4. Creative problem solving, planning, and execution skills
  5. Demonstrated project management experience
  6. Excellent communication & presentation skills
  7. Experience managing virtual teams and resources
  8. Proficient in MS Office (Word, Excel, PowerPoint)

Preferred Qualifications:

  1. Post-secondary degree in Business, Engineering, IT or related field
  2. Business Analysis / Lean Six Sigma experience
  3. Bilingual ENG/FR (written and verbal) an asset
  4. Bell, Virgin, The Source Retail Store experience

We offer a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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