Senior Project Coordinator for CCaaS Delivery

1 week ago


Montreal, Canada Connex Telecommunications Inc. Full time

**Job Title:** Senior Project Coordinator for CCaaS Delivery

**Location:** Montreal, QC

At Connex Telecommunications Inc., we are seeking a skilled Senior Project Coordinator to lead and deliver complex Contact Center as a Service (CCaaS) projects using Genesys Cloud.

Responsibilities:

  • Develop detailed project plans, including timelines, budgets, and resource allocation, ensuring alignment with client requirements.
  • Lead end-to-end delivery of Genesys Cloud CCaaS projects, ensuring milestones are met on schedule and within scope.

Requirements:

  • 5-7 years of experience in project management, preferably in CCaaS or Genesys Cloud environments.
  • Strong planning, communication, and problem-solving skills, with a proactive and consultative mindset.
  • Fluent in English and French (written and spoken).
  • Bachelor's degree in Business Administration, Project Management, or a related field. PMP certification is an asset.

Compensation:

The estimated salary range for this position is $80,000 - $110,000 per annum, depending on qualifications and experience.

**About Us:** At Connex Telecommunications Inc., we provide innovative solutions to clients across telecommunications, banking, and insurance industries. Our team fosters collaboration, creativity, and excellence in every project.



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