Train Experience Coordinator
1 month ago
We are seeking a skilled Train Experience Coordinator to join our team at Canada Rail Vacations.
This is an exciting opportunity to work with a passionate team and share your knowledge of Canada's rail network with travelers from around the world.
As a Train Experience Coordinator, you will be responsible for crafting personalized train experiences for our clients, ensuring every detail is taken care of to create unforgettable memories.
Key Responsibilities- Prospect and develop tour quotes for new and existing clients
- Confirm all aspects of the trip with clients and suppliers over the telephone
- Provide travel assistance and concierge-like service to clients, including booking trains, hotels, tours, transportation, and reservations
- Maintain a consistent, professional, and warm line of communication with clients before, during, and after travel
- Work collaboratively in a team environment
- Extensive personal travel experience
- Exceptional customer service and professional oral and written communication skills
- Strong organizational skills for maintaining complex records and itineraries
- Self-motivation with the ability to work independently
- Advanced proficiency in Microsoft Word and Excel
- Positive, tenacious attitude and a willingness to continually learn in a team environment
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