SMB Account Manager

3 weeks ago

Toronto, Ontario, Canada Procore Technologies Full time
Job Title: SMB Account Manager

We're seeking a highly skilled SMB Account Manager to join our Sales team at Procore Technologies. As a key member of our team, you'll be responsible for managing and maintaining relationships with existing small and medium business accounts, leveraging your understanding of Procore's products and processes to maximize renewals and expansion.

Key Responsibilities:

  • Timely follow up and qualification of new prospects from customer requests or leads developed by our Customer Success team
  • Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
  • Develop and execute prospecting plans for territory development to establish rapport, build relationships, and create opportunities
  • Network and research accounts, identify key players, generate interest, and obtain business requirements
  • Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
  • Upgrade and expand product offerings to current SMB clients in your immediate book of business
  • Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
  • Achieve or exceed monthly and quarterly targets
  • Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers

Requirements:

  • BA/BS or equivalent experience preferred
  • 2+ years of demonstrated successful software sales, preferably B2B
  • Experience using a consultative, solution-based sales methodology desired
  • Proven record of success in an inside sales-based selling model
  • Ability and resilience to work in a fast-paced sales environment
  • Ability to develop trusted relationships
  • Post-sale revenue expansion experience preferred
  • Proficiency with Microsoft Office products and online collaboration tools
  • Experience with CRM and opportunity management systems, preferably Salesforce.com
  • Proven ability to develop and manage pipeline and forecasting

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