SMB Account Manager

4 weeks ago

Toronto, Ontario, Canada Procore Technologies Full time
About the Role

We are seeking a highly motivated and experienced SMB Account Manager to join our Sales team at Procore Technologies. As a key member of our team, you will be responsible for managing and expanding our customer revenue base by leveraging your understanding of Procore's products and processes.

Key Responsibilities
  • Qualify and follow up on new prospects from customer requests and leads developed by our Customer Success team.
  • Manage and maintain accurate leads, opportunities, and account information within Salesforce.com.
  • Develop and execute prospecting plans to establish rapport, build relationships, and create opportunities.
  • Network and research accounts to identify key players, generate interest, and obtain business requirements.
  • Maintain accurate and up-to-date forecasts and provide sales management with reports on sales activities and projects as requested.
  • Upgrade and expand product offerings to current SMB clients in your immediate book of business.
  • Pursue and increase knowledge of key competitors to ensure our value proposition is effectively communicated to customers.
  • Achieve or exceed monthly and quarterly targets.
  • Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers.
Requirements
  • BA/BS or equivalent experience preferred.
  • 2+ years of demonstrated successful software sales, preferably B2B.
  • Experience using a consultative, solution-based sales methodology desired.
  • Proven record of success in an inside sales-based selling model.
  • Ability and resilience to work in a fast-paced sales environment.
  • Ability to develop trusted relationships.
  • Post-sale revenue expansion experience preferred.
  • Proficiency with Microsoft Office products and online collaboration tools.
  • Experience with CRM and opportunity management systems, preferably Salesforce.com.
  • Proven ability to develop and manage pipeline and forecasting.
About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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