SMB Account Manager

3 weeks ago

Toronto, Ontario, Canada Procore Full time
About the Role

We're seeking a skilled SMB Account Manager to join our Sales team at Procore. As the main point of contact for existing small and medium business accounts, you'll leverage your understanding of our products and processes to maximize renewals and expansion. You'll collaborate with Customer Success and other Sales members to maintain and expand our customer revenue base.

Key Responsibilities

- Timely follow up and qualification of new prospects from customer requests generated by marketing or leads developed by our Customer Success team

- Manage and maintain accurate leads, opportunities, and account information within Salesforce.com

- Develop and execute prospecting plans for territory development to establish rapport, build relationships, and create opportunities

- Network and research accounts, identify key players, generate interest, and obtain business requirements

- Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested

- Upgrade and expand product offerings to current SMB clients in your immediate book of business

- Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers

- Achieve or exceed monthly and quarterly targets

- Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers

Requirements

- BA/BS or equivalent experience preferred

- 2+ years of demonstrated successful software sales, preferably B2B

- Experience using a consultative, solution-based sales methodology desired

- Proven record of success in an inside sales-based selling model

- Ability and resilience to work in a fast-paced sales environment

- Ability to develop trusted relationships

- Post-sale revenue expansion experience preferred

- Proficiency with Microsoft Office products and online collaboration tools

- Experience with CRM and opportunity management systems, preferably Salesforce.com

- Proven ability to develop and manage pipeline and forecasting

About Procore

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran, or any other classification protected by law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact benefits@procore.com to discuss reasonable accommodations.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

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