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Regional Maintenance Manager, Alberta

1 month ago


Calgary, Alberta, Canada Hazelview Properties Full time

Job Summary

The Regional Maintenance Manager is a key contributor and leader within the Regional leadership group. Reporting to the Regional Manager, Alberta, they provide support and expertise to Property Operations, including oversight of regulatory and procedural compliance and owning all aspects of service contract management throughout the Region.

Key Responsibilities

  • Lead the Regional Maintenance teams, hiring, coaching, mentoring, and managing the performance of the team and team members with a focus on close collaboration and integration with Property Operations in pursuit of a "one team" culture and camaraderie.
  • Oversee, coordinate, and optimize the performance of the Regional Maintenance teams in Calgary and Edmonton, constantly collaborating closely with Property Operations and Support Department leaders to identify, prioritize, plan, and action needs of the properties and portfolio.
  • Ensure quality and efficiency in maintaining building standards at a high level and that the Regional Maintenance team members perform at all times in a professional and collaborative manner.
  • Direct the day-to-day activities of the Regional Maintenance teams, assigning/scheduling/coordinating them with focus on general and specialized maintenance challenges that are beyond the skill sets of site maintenance team members.
  • Ensure Regional Maintenance team members act as resources for site maintenance team members, sharing expertise, know-how, and tricks of their trades to elevate the skill sets of others over time.
  • Foster initiative in Regional Maintenance team members to identify deficiencies, opportunities for continuous improvement, suggest or initiate proactive corrective measures, and to plan for preventative maintenance that mitigates the risk of future challenges.
  • Lead collaboration with Property Operations leaders to set learning plans that enhance the skills of site maintenance team members with focus on high value-add opportunities to resolve issues and complete projects in house rather than engaging trades.
  • Design and deliver hands-on training in maintenance and customer service skills, leveraging team member expertise to teach, coach, and mentor others, in alignment with the set learning plans.
  • Enable a superior level of communication, cooperation, service, and support being provided to residents, thereby ensuring that Hazelview is a "Best in Class" landlord of choice.

Requirements

  • Experienced leader with passion for collaboration, coaching, mentoring, and developing others.
  • A professional demeanour and excellent communication skills are required.
  • Actively champions diversity and inclusion. Ability to speak other languages would be an asset.
  • A commitment to "Best in Class" Customer Service
  • Ability to accurately listen, understand and respond to issues appropriately.
  • Ability to work and act independently using good judgment when assessing difficult situations
  • Self-motivated individual with strong problem-solving skills and a "can-do" approach to all opportunities
  • Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
  • A demonstrated high degree of integrity, diplomacy, discretion and confidentiality

About Hazelview Properties

Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities and the investments we make for our clients. It's one of the things we've always believed in, creating value for people and places.

We are committed to a diverse and sustainable future.

Vision: "We create value for people and places"

Our Core Values:

  • Trust
  • Ambition
  • Collaboration
  • Ownership Mindset
  • Having Fun

At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness. We invest where we see potential, building for now and generations to come.

HazelviewProperty Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.

Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. To learn more, please visit the following link: