Commercial Development Director

7 days ago

Richmond, British Columbia, Canada Indus Travels Inc. Full time
Job Description

Company Overview

Indus Travels Inc. is a leading travel company seeking a highly skilled Business Development Manager to join our team. As a key member of our sales team, you will be responsible for driving business growth and expanding our customer base.

Key Responsibilities

  • Develop and implement sales strategies to increase revenue and expand our customer base.
  • Build and maintain relationships with existing and new customers, including travel agents, group leaders, and affinity groups.
  • Assess and establish new sales channels, including online partners and direct clients.
  • Provide exceptional customer service and handle customer complaints in a professional manner.
  • Collaborate with the Managing Director and Director of Sales to establish and deliver a product that meets customer needs and expectations.
  • Manage administrative duties, including reporting to the management team and maintaining accurate records.

Requirements

  • At least 5 years of management experience in sales and marketing.
  • Proven track record in sales and business development.
  • Established networks within the travel industry, including affinity groups, tour operators, wholesalers, and meeting and incentive houses.
  • Sound knowledge of the global travel market.
  • At least 5 years of experience dealing with Canadian outbound travel passengers.
  • Experience in negotiating business agreements and contracts.
  • Product development experience of travel-related products.
  • Excellent written and spoken communication skills in English.
  • Competent in the use of Microsoft Office products and internet.
  • Account management skills.
  • Knowledge of CRM systems (Zoho or Salesforce).

Other Skills and Attributes

  • Ability to create and manage marketing strategies, budgets, goal setting, and promotions.
  • Excellent communication and interpersonal skills.
  • Initiative to develop and implement continuous improvement of product and sales processes.
  • Outstanding organizational and project management skills.
  • Outstanding public speaking/presentation and training skills.
  • A commitment to external and internal customer satisfaction.
  • Ability to work under pressure and juggle multiple tasks.
  • Willingness to work flexible days/hours to accommodate travel shows.

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