Food Service Supervisor
1 week ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Dairy Queen. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively to meet customer needs.
- Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
- Hire and manage food service staff, including conducting performance evaluations and providing feedback.
- Customer Service
- Ensure that customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
- Address customer complaints or concerns in a professional and courteous manner.
- Operations and Administration
- Establish methods to meet work schedules, ensuring that food and service are delivered to customers in a timely manner.
- Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
- Prepare and submit reports on sales, customer feedback, and other key performance indicators.
- Quality Control
- Ensure that food and service meet quality control standards, maintaining a high level of quality and consistency in all aspects of food service operations.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a food service supervisory role.
- Certifications
- Safe Food Handling certificate.
- Language
- English.
This is a fast-paced environment with a combination of sitting, standing, and walking. Standing for extended periods is required.
BenefitsWe offer a competitive salary and benefits package, including a health care plan and other benefits.
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