Food Service Supervisor

6 days ago

Courtenay, British Columbia, Canada ALDRED RESTAURANTS LTD dba McDonalds Restaurants Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at ALDRED RESTAURANTS LTD dba McDonalds Restaurants. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customer needs are met and exceeded through exceptional service.
  • Inventory and Supply Management
    • Maintain records of stock, repairs, sales, and wastage to ensure accurate inventory management.
    • Estimate ingredient and supplies required for meal preparation to minimize waste and optimize inventory.
  • Team Management
    • Supervise and check delivery of food trolleys to ensure timely and efficient service.
    • Establish work schedules to ensure adequate staffing and minimize overtime.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Language
    • Fluent in English.
  • Work Environment
    • Fast-paced environment with frequent standing and walking.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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