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Food Service Supervisor

2 months ago

Courtenay, British Columbia, Canada Subway Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Subway. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food is prepared to the highest standards.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient service delivery
  • Food Preparation and Quality Control
    • Prepare and submit reports on food sales and inventory
    • Prepare food order summaries for the chef and ensure that all food is prepared to the highest standards
  • Customer Service and Relations
    • Ensure that all customers receive exceptional service and that their needs are met
    • Handle customer complaints and resolve issues in a professional and timely manner
  • Administrative and Financial Tasks
    • Prepare and submit reports on sales, inventory, and other key performance indicators
    • Prepare budget and cost estimates and ensure that all financial transactions are accurate and up-to-date
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required
    • 1 year to less than 2 years of experience in a food service environment
  • Work Conditions and Physical Capabilities
    • Fast-paced environment with tight deadlines
    • Work under pressure and maintain a high level of professionalism
  • Personal Suitability
    • Client focus and flexibility
    • Team player with excellent communication and interpersonal skills
Working Conditions

This is a permanent position with a 40-hour workweek. The language of work is English.