Food Service Supervisor
1 week ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at ALDRED RESTAURANTS LTD dba McDonalds Restaurants. As a Food Service Supervisor, you will be responsible for leading a team of food service counter attendants and food preparers to ensure that our customers receive exceptional service and high-quality food.
Key Responsibilities- Team Leadership: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and establish methods to meet work schedules.
- Quality Control: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain records of stock, repairs, sales, and wastage.
- Operations Management: Supervise and check delivery of food trolleys, establish work schedules, and maintain a fast-paced environment.
- Customer Service: Address customers' complaints or concerns and provide exceptional customer service.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a food service environment.
- Language: English.
- Work Hours: 32 to 37.5 hours per week.
- Work Environment: Hot.
- Work Setting: Various locations, including restaurants.
- Physical Capabilities: Standing for extended periods, working under pressure, and maintaining a fast-paced environment.
- Client Focus: Provide exceptional customer service and address customers' complaints or concerns.
- Efficient Interpersonal Skills: Train staff in job duties, sanitation and safety procedures, and establish methods to meet work schedules.
- Flexibility: Adapt to changing work schedules and priorities.
- Team Player: Work collaboratively with staff to achieve team goals.
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